Silly people

I had a customer go all nine years old on the phone at me today. 'But I want this to be my way right now!' she whinged, petulantly and immaturely. I think I've rarely heard a grown person behave so immaturely while (presumably) sober, and not in a relationship context.

That was way beyond 'entitled bitch' mode. That was 'little lady wanting mama to fix the world' mode.

Embarrassing, really.-